Política de envio

Domestic (UK) Shipping and Fulfillment

Shipping rates: We offer free shipping within the United Kingdom. 

DISPATCH & DELIVERY TIMES 
- We aim for 1-2 working days for dispatch of all orders (please note at the busiest time (Oct-Dec), dispatch times may take 3-4 working days.

- For UK orders sent via small parcel service (Yodel), delivery can take 3-5 working days after dispatch.
- Orders sent via APC are booked on an overnight service for delivery the next working day. 

Fulfillment timing:  Orders are generally fulfilled next-business-day.  Our logistics team operates Monday through Friday so Friday afternoon and weekend orders will not fulfill until the following Monday morning.

BFPO/PO BOX ADDRESSES

We cannot ship to a PO Box address via courier within the UK

Please contact us before placing an order to a BFPO address that is a courier delivery as prices will vary.

EU Shipping

Small items up to 500 grams (for EU) shipping rate £10 to £12 and up to 999 grams calculated according to and will be sent with DHL Packet Plus. 

- Delivery times to the EU is usually within 1 week after dispatch, however, factors such as customs clearance can impact delivery durations. Delivery times outside of the EU can take up to 15 working days.  
- For orders placed after 4.30pm, the working day commences at 8am the next day.

International Shipping USA & CANADA

Shipping charges for your order 

Shipping Dangerous Goods

Some of our products are classed as dangerous goods (Pure Essential oils, Blends, Essential oil Mists, Room Sprays, Organic essential oils or products which contains alcohol such as Aroma Mists or Perfumes.) We can confirm that we can Ship Dangerous Goods by road ONLY. We are unable to send dangerous goods by air.